My Dentist Austin

Privacy Policy

Effective Date: 09/23/2026
Last Updated: 09/23/2026

My Dentist Austin (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, submit a form, schedule an appointment, or communicate with our office via phone, SMS, or email.

By using our website or providing your information, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you interact with My Dentist Austin, we may collect the following types of information:

Contact Information

• First and last name

• Phone number

• Email address

Dental & Appointment Information

• Reason for visit or dental concern

• Appointment preferences

• Information you voluntarily provide through forms, chats, or consultations

Communication Preferences

• Consent to receive phone calls, SMS messages, or emails related to your inquiry or appointment

Device & Technical Information

• IP address

• Browser type

• Device type

• Operating system

Usage Data

• Pages visited

• Links clicked

• Interaction with emails or messages

2. How We Use Your Information

We use the information collected to:

Appointment & Patient Communication

• Schedule and confirm appointments

• Respond to inquiries

• Provide reminders and follow-ups

Patient Support & Office Operations

• Answer questions about services

• Provide treatment-related information

• Improve communication and patient experience

Website & Service Improvement

• Analyze website performance

• Improve usability and content

• Enhance marketing and communication efforts

3. How We Share Your Information

We do not sell or rent your personal information.

We may share information only in the following situations:

Service Providers

With trusted third-party vendors (such as scheduling software, CRM systems, SMS or email platforms) strictly for:

• Appointment scheduling

• Communication

• Operational support

Legal Requirements

When required by law, court order, or governmental request.

4. SMS & Email Communications

By submitting your information, you consent to receive communications from My Dentist Austin, which may include:

• Appointment confirmations and reminders

• Follow-up messages

• Information related to your dental care

Opt-Out Options

• SMS: Reply “STOP” at any time to unsubscribe

• Email: Click the “unsubscribe” link in any email

You may still receive necessary service-related messages even after opting out of promotional messages.

5. Data Retention

We retain personal information only as long as necessary to:

• Provide services

• Maintain patient records

• Comply with legal and regulatory requirements

6. Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system can be guaranteed to be 100% secure.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal information

• Request corrections

• Request deletion of your data (subject to legal requirements)

To exercise these rights, please contact us using the information below.

8. International Users

If you access our website from outside the United States, your information may be transferred to and processed in the U.S., where data protection laws may differ.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be reflected by the “Last Updated” date. Continued use of the website indicates acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Email: [email protected]
Practice Name: My Dentist Austin